MORE EXPERIENCE

More areas I was working for, such as Multimedia Editor/Audio Mastering, Language teacher, Call-Center agent and Administrative Assistant and IT Recruitment.
Here you are some information about each experience.

Audio mastering – Production

Deep knowledge of frequencies, mixing and audio equipment/plugins long time ago using EQ, limiter, compressor, noise gate and reduction, reverberation, distortion, voice effects and tuning such as Melodyne and Autotune. Here you have some mixing and mastering examples:

Villain (Acapella Cover)
Sample Beat
Rock Sample Instrumental
Business Voice Over Demo

SPANISH-ENGLISH TEACHING

Long time experience teaching Spanish and/or English through Italki platform.
With a solid structure and teaching passion I could completed lot of classes succefully with five stars.
You can check ratings, comments and my Italki account at this link:

https://www.italki.com/es/teacher/6603795

CALL CENTER – ADMIN assistant

Five years experience in in-person and telephone customer service for the telecommunications area,
expanding active and direct communication with the customer providing instant solutions.
At the same time, administrative work with Excel, metrics and company logistics.

Some of my responsibilities:

  • Online technical assistance with an average of sixty calls per day.
  • Satisfaction’s degree monitoring and subsequent reporting with the offered services.
  • Customer data analysis, collection and reporting.
  • Incident reports to the different sectors involved.
  • Fraud, cloning and service metrics reports with 95% audit.
  • Staff supervision for a predetermined time.

Visit the company’s site: https://indicom.com.ar.

IT RECRUITMENT

One year experience recruiting personnel through specific processes and in-depth knowledge about the IT area. With a structured and individual interview oriented towards results and performance, the recruitment required by the company was successfully achieved. Visit the company’s site:

https://www.upcndigital.org/